FAQs

If you were born in Shasta County, we can get your adopted birth certificate only. Original (pre-adoption) certificates are sealed and you must petition the court to have it unsealed.

Our records only reflect documents submitted for recording by other people, companies, and agencies. If you paid off a lien and no release has been recorded, you have to contact that person, company, or agency who placed the lien against you to get them to record a release.

While they are providing a service, the price they are charging is much greater than if you bought a copy directly from our office. For example, a two-page deed is $5 for a regular copy and $7.50 for a certified copy. View our copy fees. You may also have the original document in your possession if it was returned to you after recording.

Due to conflicts of interest, we do not have notary services in our office.

We are open Monday through Friday, 8:00 am to 5:00 pm excluding holidays. Please view our annual holiday schedule. 

What are the hours for recording documents?

We record documents daily during our regular business hours, but we do need you to be here by 4:30 pm so we have enough time to thoroughly examine the document(s) before it can be recorded.

Does the Recorder's office close during lunch?

We do not close for the lunch hour.

Deeds are used to transfer title of real property. This is typically done at the time of purchase. There may be other instances where a deed is also recorded. Deeds are “title” document and do not look like the title you get with a motor vehicle. Deeds of Trust are loan documents (mortgages) recorded to secure the promissory note.

1450 Court Street, Suite 208, Redding, CA. We are directly north of the courthouse.

After all processing is complete, the Recorder's Office sends recorded documents back to the party listed in the upper left corner of the document. By law, we must send it to the name and address listed on that area of the document. If you are expecting a recorded document to be returned to you, and have not received it yet, it may be for the following reasons:

• We are still processing it. After recording, we undertake many steps to ensure the integrity of our records and to be sure that all records are properly stored for archival purposes. Documents are being mailed back approximately two weeks after recording. 
• It was never recorded. If another party was supposed to record the document for you, it is possible there was a problem, and it was never recorded. You may go to the Online Official Records Index and enter your name in the Grantor/Grantee search to make sure the document was recorded. If you do not find it, check with the party that should have recorded it for you.
• Your name and address was not in the upper left corner. By law, we may only mail to that address. If someone else prepared the document, they may have put a different name and address on the document in that spot. Please check with that party.
• You moved during the processing time or the address was incorrect. We do keep returned mail here for a period of time, so if you have checked the other items mentioned, we may have it here. You may call our main office number to inquire.
• The document was recorded electronically. When a document is recorded electronically versus in paper, the burden of returning that document is on the submitter. Please reach out to this party to find the status of your document.

Yes.  The website indexes web pages as well as PDFs, Microsoft Office documents, and text documents.

Yes.   You can exclude words by using the minus sign (-).   In order to find the results of all pages that have alarm in the result but not permit, you would search for alarm -permit.

Yes.  Click here to pay online or call: 844-784-9715

Convenience Fee: Shasta County property taxes may be paid with any of the above listed credit/debit cards or by E-Check. The company we use to process electronic payments will add a convenience fee to your bill.

Credit Card:   2.25% of bill (minimum $2.50) Debit Card:   $3.95 (flat fee) E-Check: $0.50 (flat fee) for less than or equal to $100,000. You may pay up to 10 assessments per E-Check.

Placing the envelope in the post office box DOES NOT guarantee that the mail will be processed the same day/evening. State law requires that a payment be treated as if it had been received on the date shown by the post office cancellation mark on the envelope. Only U.S. Federal Government postmarks will be accepted. To avoid penalties, ask to have the envelope hand canceled by the post office. Metered mail is not accepted as a valid cancellation.

Pursuant to the Revenue and Taxation Code Section 2610.5, failure to receive a tax bill does not excuse penalties.

The Annual tax bills are mailed once a year by November 1, and can be paid in two installments. Every effort is made to get a copy of the tax bill to each new property owner. If you do not receive your tax statement by mid-November, contact the Tax Collector's Office to obtain a duplicate copy and to check your mailing address. If your mailing address is incorrect, please submit a change of address in writing to the Assessor's Office at the Shasta County Administration Center, 1450 Court Street, Ste. 208A, Redding, CA 96001. Don't wait until it's too late and you are required to pay penalties.

If you did not receive a bill, or if you recently purchased a property, you may obtain a duplicate tax bill by calling (530) 225-5511 or visiting our office.