Employee of the Month - May '24
Laura Russell, Agency Staff Services Analyst II, with the Department of Public Works, has been named Employee of the Month for May 2024!
Laura's dedication, positivity, and hard work have made her an invaluable asset to the Public Works department. With a tenure that includes serving as both an Executive Assistant and Administrative Secretary, Laura's contributions have been pivotal in maintaining departmental cohesion and efficiency.
One of Laura’s key responsibilities involves managing the Public Works general inbox, where she skillfully addresses inquiries and complaints with thoughtful responses. Her commitment to promptly responding to emails, often within one working day, showcases her dedication to excellent service. Moreover, Laura's adeptness in handling public complaints, whether via telephone or in person, demonstrates her commitment to deescalating situations and ensuring individuals receive the assistance they need.
In addition to her daily responsibilities, Laura actively participates in team-building activities within the department, fostering a collaborative and supportive work environment. Her involvement in organizing events such as the annual Christmas Cookie Trays highlights her commitment to strengthening team bonds.
Laura's meticulous approach extends to her role in organizing records for Public Works using the Filebound system, ensuring documents are easily accessible to staff. Her role in managing contracts within the department reflects her commitment to maintaining high standards of accuracy and technical competence.
Laura serves as a valuable resource within the department, providing assistance and guidance on various documents and procedures. Her professionalism and courteous demeanor, whether interacting with colleagues or members of the public, exemplify the ethos of exemplary service.
As we celebrate Laura Russell's well-deserved recognition, let her dedication and exemplary service serve as inspiration, reminding us all of the profound impact one individual can make within our community. Congratulations Laura, on being Shasta County's Employee of the Month!
